GET LEARNER, STRONGER & FITTER BODY
GET LEARNER, STRONGER & FITTER BODY
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Terms & Conditions
Welcome to the TUFFCORE® Fitness website. By accessing our site, you agree to these Terms and Conditions, forming a legal agreement between TUFFCORE® Fitness and yourself. This agreement includes our Privacy Policy, which describes how we handle personal data. Please review these terms carefully before using our services.
TUFFCORE® Fitness privacy policy sets out how we use data relating to you and it forms part of these terms of use. Our privacy policy can be found on our website.
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This constitutes a legal agreement between us and you. Please read it carefully.
These terms of use describe the terms on which you are permitted to use TUFFCORE® Fitness website.
Separate legal terms will apply to purchases made via TUFFCORE® Fitness website.
These terms of use may change from time to time.
1. INFORMATION ABOUT HOW TO CONTACT US
1.1 Who we are. We are TUFFCORE® Fitness, a company incorporated and registered in England and Wales with company number 11564030 whose registered office is at the address below.
1.2 How to contact us. You can contact us in writing via email to info@tuffcoreoxford.com or by post at Vale Accountants Oxford Ltd 144 Oxford Road, Unit B, Oxford, England, OX5 1EA
2. BY USING OUR SITE YOU ACCEPT THESE TERMS
2.1 By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
2.2 If you do not agree to these terms, you must not use our site.
2.3 We recommend that you print a copy of these terms for future reference.
3. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
In addition to these Terms of Use, specific sections of our site and services, including our Privacy Policy and e-shop transactions, are governed by their respective terms. By accessing and using our site, you agree to these additional terms, which form an integral part of our agreement.
These terms of use refer to the following additional terms, which also apply to your use of our site:
3.1 Our privacy policy, that sets out the terms in which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
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3.2 If you purchase goods from our e-shop, our terms and conditions of supply will apply to the sales. Note: The shop is operated by a separate company, please visit the page for website terms, privacy policy and terms of business.
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3.3 We offer a flexible cancellation policy for our services. If you need to cancel a subscription or service, we require a 30 Day notice prior to the cancellation taking effect. This policy ensures that you have the freedom to manage your engagement with our services according to your needs.
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To cancel a subscription or service with TUFFCORE® Fitness, please follow our straightforward cancellation process. Notify us of your intent to cancel via email at info@tuffcoreoxford.com or through your account settings on our website, if available. We require a 30 Day notice for cancellations to allow for adequate processing time. This notice period helps us ensure a smooth transition and cessation of your services.
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4. MODIFICATIONS TO MEMBERSHIP TERMS, SERVICES OR PRICING
We reserve the right to modify, suspend, or discontinue any aspect of our membership terms, services, or pricing at any time. We will provide 28 Day advance notice of any significant changes that affect your membership or use of our services. This notice will be provided via email. Your continued use of TUFFCORE® Fitness services after any changes signifies your acceptance of these changes. If you do not agree with the changes, you have the right to cancel your membership in accordance with our cancellation policy.
5. LOST AND DAMAGED PROPERTY
TUFFCORE® Fitness is not responsible for personal property that is lost, stolen, or damaged on our premises. Members are encouraged to safeguard their belongings and use designated storage areas provided by TUFFCORE® Fitness.
6. HEALTH RISK ASSESSMENT
Before beginning any programme, members affirm that they are medically and physically fit to engage in the activities offered by TUFFCORE® Fitness. Members are responsible for seeking medical advice if there are any doubts about their fitness levels or if they have pre-existing health conditions that might affect their participation
7. WAIVER OF LIABILITY FOR HEALTH RELATED ISSUES
Members agree that TUFFCORE® Fitness shall not be liable for any injury, illness, or health conditions that may arise as a result of their participation in fitness programs offered. This includes any emergencies, worsening of health, or health catastrophes. Members participate in all activities at their own risk
8. CHANGES TO THESE TERMS
8.1 We amend these terms from time to time. Every time you wish to use our site or services, please check these terms to ensure you understand the terms that apply at that time.
9. CHANGES TO OUR SITE
9.1 We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities.
10. SUSPENSION OR WITHDRAWAL OF OUR SITE
10.1 Our site is made available free of charge.
10.2 We do not guarantee that our site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
10.3 You are responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
10.4 Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available for use in other locations.
11. MATERIAL ON OUR SITE
11.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
11.2 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
11.3 If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our request, return or destroy any copies of the materials you have made.
12. INFORMATION ON THIS SITE
12.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
12.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our site is accurate, complete or up to date.
13. WEBSITES WE LINK TO
13.1 Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
13.2 We have no control over the contents of those sites or resources.
14. USER-GENERATED CONTENT
14.1 This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
14.2 If you wish to complain about information or materials uploaded by other users, please info@tuffcoreoxford.com
15. LOSS OR DAMAGE SUFFERED BY YOU
15.1 Notwithstanding anything to the contrary in these terms, we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
15.2 Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. To the maximum extent permissible at law, our aggregate liability to you in connection with these terms howsoever arising in contract, negligence or otherwise.
16. VIRUSES
16.1 We do not guarantee that our online site will be secure or free from bugs or viruses.
16.2 You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
16.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
17. LINKING TO OUR SITE
17.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
17.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
17.3 You must not establish a link to our site in any website that is not owned by you.
17.4 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
17.5 We reserve the right to withdraw linking permission without notice.
18. WHICH COUNTRY'S LAWS APPLY TO ANY DISPUTES
18.1 If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction the exception being that if you are a resident of Northern Ireland where you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
18.2 If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
19. OUR TRADE MARKS ARE REGISTERED
19.1 TUFFCORE® Fitness, including its logos and service marks, is a registered trademark owned by Igor Matejski. Unauthorised use of these trademarks, or any similar marks, is prohibited and may result in legal action for trademark infringement. For permission requests, contact Igor Matejski. You are not permitted to use them without our prior written approval.
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20. MEMBERSHIP TERMS
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20.1 Types of Memberships. We offer various membership plans. Details are available on our site or upon request. Our 12-month memberships are now a minimum of 3 months. Once you decide to join us for a long-term membership, the minimum term is 3 months with a 30-day notice.
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20.2 Payment Terms. Payments are due as specified at the time of registration. Late payments may incur additional charges.
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20.3 Renewal and Termination. Memberships automatically renew unless canceled as per the cancellation policy. We reserve the right to terminate memberships for violations of these terms.
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21. CLASS BOOKING AND CANCELLATION POLICIES
21.1 Booking Procedures. Classes must be booked in advance through our site or app. 21.2 Cancellation Policy. Cancellations must be made at least 24 hours in advance. No-shows or late cancellations may result in a penalty fee.
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22. HEALTH AND SAFETY
22.1 Health Waiver. Members affirm they are medically and physically fit to engage in activities. Clients are required to fill out our PAR-Q form before attending any sessions.
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22.2 Safety Regulations. Members must adhere to all safety instructions and guidelines provided by our coaches.
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23. PRIVACY AND DATA PROTECTION
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23.1 Data Collection and Usage. We collect personal data to provide our services. Please refer to our Privacy Policy for detailed information.
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23.2 Member Consent. By using our services, you consent to our data practices as described in the Privacy Policy.
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24. INSURANCE
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24.1 Insurance Coverage. TUFFCORE® Fitness does not provide personal insurance for members. Members are advised to obtain their own insurance if necessary.
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25. REFUND POLICY
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25.1 Conditions for Refunds. Refunds are provided as per our refund policy, available on request. Some fees may be non-refundable.
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Terms of Use, last updated 14/07/2024 10:00:00
By becoming a member of TUFFCORE® Fitness, you agree to these terms and conditions, affirming that you have read, understood, and checked all relevant documents and policies. Your continued membership constitutes ongoing acceptance of these terms, including any updates or amendments.
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